Cookie Policy

Effective Date: January 28, 2026 | Last Updated: January 28, 2026

By using our website, you consent to necessary cookies for functionality. Optional analytics cookies can be managed in your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help the website remember you and your preferences.

Cookies typically contain:

•A unique identifier
•The website domain that created it
•Expiration date
•Stored values (like preferences)

2. How We Use Cookies

We use two types of cookies:

A. Essential Cookies

Cannot be refused - required for functionality

B. Analytics Cookies

Optional - can be disabled

3. Essential Cookies (Required)

These cookies are necessary for our website to function. They cannot be disabled without breaking the website.

session_idCannot Be Disabled
Purpose:

Keep you logged in to your account

Duration:

Session (deleted when you close browser)

Stores:

Encrypted session identifier

csrf_tokenCannot Be Disabled
Purpose:

Protect against form submission attacks (security)

Duration:

Session

Stores:

Random security token

cart_idCannot Be Disabled
Purpose:

Remember items in your shopping cart

Duration:

7 days

Stores:

Cart session identifier

cookie_consentCannot Be Disabled
Purpose:

Remember your cookie preferences

Duration:

1 year

Stores:

Your consent choices

4. Analytics Cookies (Optional)

These cookies help us understand how visitors use our website so we can improve it. You can opt-out of these.

_gaCan Be Disabled
Purpose:

Distinguish unique users

Duration:

2 years

Provider:

Google Analytics

_gidCan Be Disabled
Purpose:

Distinguish unique users

Duration:

24 hours

Provider:

Google Analytics

_gatCan Be Disabled
Purpose:

Throttle request rate (prevent overload)

Duration:

1 minute

Provider:

Google Analytics

5. What Information Do Cookies Collect?

Essential Cookies Collect:

  • •Login status
  • •Security tokens
  • •Shopping cart contents
  • •Language preferences
  • •Cookie consent choices

Analytics Cookies Collect:

  • •Pages visited
  • •Time spent on each page
  • •Referral source
  • •Device type
  • •Browser type
  • •Approximate location (city)

We Do NOT Collect:

  • Your medical information
  • Payment card details
  • Your password
  • Personal messages
  • Precise GPS location
  • Social security numbers

6. Cookie Consent Management

Browser Controls

Most browsers allow you to:

  • See what cookies are stored
  • Delete cookies individually or all at once
  • Block cookies from specific sites
  • Block third-party cookies
  • Set preferences for future cookies

How to Manage Cookies by Browser:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Privacy, search, and services → Cookies and site permissions

7. Opt-Out of Analytics

To opt-out of Google Analytics:

Method 1: Browser Extension

Install the Google Analytics Opt-out Browser Add-on

Method 2: Cookie Settings

Configure your browser to block third-party cookies

Method 3: Do Not Track

Enable “Do Not Track” in your browser settings

8. Third-Party Cookies

We use limited third-party services that may set cookies:

Stripe

Secure payment processing

Essential

Google Analytics

Website usage analytics

Optional

Telnyx

SMS services (API-based, no cookies)

No Cookies

9. Do Not Track Signals

“Do Not Track” is a browser setting that requests websites not track you.

Our Policy:

  • We honor Do Not Track for optional analytics cookies
  • We cannot disable essential cookies (website wouldn't function)
  • Essential cookies do not track you across websites

10. Mobile App Data Collection

Our mobile app does NOT use cookies. Instead, it uses:

Local Storage

  • • User preferences
  • • Cached medical profile (encrypted)
  • • Login tokens

Mobile Identifiers

  • • Device ID (for push notifications)
  • • App version (for update checks)

This data is stored locally on your device and can be cleared by uninstalling the app or clearing app data in your device settings.

11. Data Protection

Cookie data is:

Encrypted where possible (especially for authentication cookies)
Never sold to third parties
Used only for stated purposes
Protected by our Privacy Policy
Transmitted over secure HTTPS connections
Stored securely on our servers

12. Cookie Lifespan

Session Cookies

Deleted when you close your browser

Used for: Login sessions, security tokens

Persistent Cookies

Remain until expiration date or manual deletion

Used for: Remember preferences, analytics

Our Cookie Lifespans:

Session cookies:Until browser closes
Essential cookies:7 days maximum
Analytics cookies:Up to 2 years
Preference cookies:1 year

13. Changes to This Cookie Policy

We may update this cookie policy to reflect:

  • •Changes in cookie technology
  • •New features or services
  • •Legal or regulatory requirements
  • •User feedback

Material changes will be notified via email. Continued use means you accept the changes.

14. Children's Privacy

We do not knowingly use cookies to collect information from children under 13 without parental consent.

If you believe a child has provided us with information via cookies, contact us immediately at privacy@firstaidtag.com and we will delete it.

15. International Users

Our cookies work globally, but cookie laws vary by region:

European Union (GDPR)

  • •We obtain consent before setting non-essential cookies
  • •You have the right to withdraw consent anytime

California (CCPA)

  • •You can opt-out of analytics cookies
  • •You have the right to know what data is collected

Canada (PIPEDA)

  • •We obtain consent for non-essential cookies
  • •You can withdraw consent anytime

16. Contact Information

Questions about cookies?

Email: privacy@firstaidtag.com

Support: support@firstaidtag.com

Response Time: Within 7 business days

For cookie-related complaints:

  • • Canadian residents: Privacy Commissioner of Canada
  • • EU residents: Your local Data Protection Authority
  • • California residents: California Attorney General

17. Legal Basis for Cookie Use

We use cookies based on:

Legitimate Interest

  • • Essential cookies for website functionality
  • • Security cookies to protect your account

Consent

  • • Analytics cookies (you can opt-out)
  • • Marketing cookies (if any - we don't currently use these)

Legal Obligation

  • • Cookies required for legal compliance

By continuing to use our website, you consent to our use of cookies as described in this policy. To manage your preferences, adjust your browser settings or contact us.

Last Updated: January 28, 2026